Privacy Policy
Effective date: October 27, 2026
This Privacy Policy explains what information Extol Cleaning collects through this website, why we collect it, who helps us process it and the choices you have.
1. Who we are
This website is operated by Extol Corporation, a Massachusetts corporation (ID 001648143), doing business as Extol Cleaning ("Extol Cleaning," "we," "us"). We are based in Malden, Massachusetts.
- Email: corporationextol@gmail.com
- Phone: Call (781) 528-7227Text us
2. What information we collect
Information you give us. When you send a request through our estimate form, we collect:
- your name;
- your phone number or email address;
- your city;
- the cleaning service you are interested in;
- the number of bedrooms and bathrooms;
- an optional message, with any details you choose to include.
If you call, text or email us, we also receive the information contained in that conversation.
Information collected automatically. When you visit the site, some information is collected automatically by our hosting provider and our analytics tool, such as your IP address, browser and device type, the pages you view, the date and time of your visit and the website that referred you to us.
We do not ask for payment information through this website.
3. Why we collect it
| Information | Purpose |
|---|---|
| Form details (name, contact, city, service, home size, message) | To answer your request, prepare an estimate and schedule a visit |
| Calls, texts and emails | To communicate with you about your cleaning |
| Automatic data (IP, browser, pages, referrer) | To deliver and secure the website, prevent abuse and understand how visitors use the site so we can improve it |
4. Basis for using your information
We use the information you send us because you asked us to contact you or to provide a service. We use automatic data based on our legitimate interest in running a secure and useful website. We do not use your information for purposes unrelated to the ones described here.
5. Who processes information for us
We do not sell your personal information, and we do not share it with third parties for their own marketing. We use the following service providers to run the website:
| Provider | What it does for us | Information involved |
|---|---|---|
| Cloudflare, Inc. | Hosts the website and delivers it securely (hosting, content delivery network and Workers) | IP address, browser data and request data |
| Cloudflare Email Routing (Cloudflare, Inc.) | Delivers the messages you send through our form to our email inbox | Form details |
| Google Analytics 4 (Google LLC) | Measures how visitors use the site (pages viewed, traffic sources, general location and device) | Automatic data and cookies |
Each provider processes information under its own privacy policy and only as needed to provide its service to us. We may also disclose information if required by law or to protect our rights or the safety of others.
This site does not use advertising pixels or advertising cookies at launch. If that changes, we will update this policy before doing so.
6. How long we keep information
We keep the information you send through the form only as long as we need it to respond to you and provide the service you requested, or longer if needed to keep business records or meet a legal obligation. Analytics data is kept according to the retention setting of our Google Analytics account.
7. Your choices and rights
You may ask us to:
- tell you what personal information we hold about you;
- correct information that is inaccurate;
- delete your information, unless we need to keep it for a legal or business-record reason;
- stop contacting you.
Send your request to corporationextol@gmail.com. We will respond within a reasonable time and may ask you to confirm your identity before acting on the request.
8. Cookies
Cookies are small text files that a website stores in your browser. This website does not use advertising cookies. It uses analytics cookies set by Google Analytics 4 (such as _ga and _ga_<ID>) to tell visits apart and measure how the site is used. These cookies can last up to two years.
You can control cookies in several ways:
- block or delete cookies in your browser settings;
- install the Google Analytics Opt-out Browser Add-on, available from Google at tools.google.com/dlpage/gaoptout;
- learn more about how Google uses this data at policies.google.com/technologies/partner-sites.
Blocking analytics cookies does not affect your ability to use the site or send us a request.
9. Where information is processed
Extol Cleaning serves customers in Greater Boston, the North Shore and Salem, New Hampshire. Our service providers may store and process information in the United States and other countries where they operate.
10. Children's privacy
This website is not directed to children under 13, and we do not knowingly collect information from them.
11. Security
We use reputable providers and reasonable measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
12. Contact us
For any question about this policy or your information, contact Extol Cleaning at corporationextol@gmail.com or Call (781) 528-7227Text us, or reach Extol Cleaning about your data.
13. Changes to this policy
We may update this policy when our website or our providers change. The effective date at the top shows when it was last updated.
| Date | Change |
|---|---|
| October 27, 2026 | First version published |